What Is VOIP and How Does It Benefit My Business?

Voice over Internet Protocol (VOIP) has quickly become one of the most popular ways for businesses to communicate internally and externally. Rather than using conventional analog phone systems, VOIP equipment uses broadband internet as its mode of operation, converting sound into digital voice communications and sending it across the internet. One of the most common examples of a VOIP program that has seeped into everyday use is Skype, but there are plenty of other applications that can be used in various ways for businesses.

There are a few major benefits of using VOIP in a business setting, including:

Better flexibility: Not only will using VOIP spare you the costs of traditional phone service, but it will also enhance your overall flexibility in terms of communications. You will be able to integrate it into other programs, such as faxing, emailing and remote conferencing via telephone or video. You are able to speak to someone over the phone while using the internet and other applications, and are able to do so anywhere in the world that has an internet connection. This makes it a particularly ideal feature for companies that have a lot of employees working remotely.

Better productivity: VOIP maximizes organizational productivity as it enhances multitasking capabilities. People using VOIP are able to attach documents, share data while video conferencing, hold online meetings and collaborate on files. 

Excellent quality: In the early years of VOIP technology, businesses were reluctant to jump aboard the trend as phone calls were often distorted and laggy. However, upgrades in VOIP and broadband internet technology have resulted in calls actually having enhanced clarity and being even more reliable than traditional phone service. This has made it a far more appealing option than ever before to businesses of all sizes.

Easy to use: VOIP installation is extremely simple — a person does not have to have much experience with computers to get it set up and running. There’s no need for separate cabling, as with standard phone systems. It makes use of already existing components. All data is then stored into a single network, which makes for a more organized, cost-effective system.


Unified Communication performed primarily over the internet may once have been an unthinkable possibility for business owners. But today it’s a reality, as more executives than ever before are making the switch. Contact us today at Viyu to learn more about VOIP and whether it’s right for your business.