Friday, February 24, 2017

IT Maturity Model | Where Does Your Business Fit?

IT Maturity

More and more businesses are turning to a managed service provider for their business. The main driving force behind this was that of security and compliance. In fact, 38% of all companies ended up making the switch to an IT management firm because of the difference in security. 
Approximately, 33% of business owners with 100+ employees and 28% of companies with less than 100 employees ended up making the switch to a managed service provider because of the cost savings involved.
There are essentially two main types of categories that businesses fall into when it comes to IT Providers, where does your business fall?

Reactive Service
Reactive Service
  • Businesses that fall into this particular category don’t have a managed service provider right now.
  • Some business are nit staffed appropriately to proactively manage their IT needs. They often react to emergencies and apply temporary solutions. This poses a number of different risks and issues. Hours are often spent paying for network failure, device failure, viruses and malware and data loss.
Taking on this break and fix philosophy could end up leaving your business with far more issues than what it is worth in the end. Often, businesses end up spending more on an hourly rate and lose money during downtime than what they would have spent on a contract with a managed service provider.
Managed Service

Managed Service

A managed service offers a whole host of benefits to business owners everywhere.

  • Secure network that keeps your business up and running day in and day out.
  • Little to no downtime on your network or devices.
  • Quick response time.
  • Ensure that your devices are free of malware. If something tries to invade your network, they will clean and quarantine the virus and malware before it has a chance to steal your data or destroy your files.
In this scenario, the company profits from your success. As they keep your business up and running, you are going to continue generating a profit and use them month after month.
An IT management team also ensures that your data is readily available when you need it. If you go to look for a customer file, you aren’t going to have to worry about what happened to it because it will be right there waiting for you as planned.
A Managed Service Provider can improve reliability and efficiency within your IT operations. Roughly 56% of companies with 100+ employees and 47% of companies with less than 100 employees already have a Managed Service Provider for this reason alone.
Whether you have a Reactive Service Plan or a Management Service you can always improve your IT strategy. Businesses who have a reactive plan can benefit from utilizing a reliable Managed IT Service Provider to keep downtime to the minimum, and being able to focus on their business without having to worry about their IT. Statistics gathered from

Contact us today at Viyu to learn more about collaboration and what we can do for your company’s IT support and management.